Have you been referred by your GP to hospital for an appointment, treatment, or operation? Are you still waiting? If so Healthwatch Sandwell would like to hear from you.
The Covid-19 pandemic has contributed to delays and backlogs in hospital treatment which will take extra time to address. HWS is seeking to understand the impact of the longer delays on patients’ health and well-being, and the experience of services while waiting for treatment.
We would like to hear what is good, what is poor and what is needed to improve the experience of being a “patient in waiting”. We would like to identify what adjustments to services would help make the patient in waiting experience more positive and enable patients to be fully informed and prepared for their treatment journey.